You can browse the web-site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.
We may collect and store personal information such as:
email address, physical contact information such as mailing address and phone; information based on your activities in the application (such as communication tracking, contact information, sales history, etc.); dispute resolution, correspondence through our website, and correspondence sent to us; other information from your interaction with our website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information; additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list).
We don't sell or rent your personal information to third parties for their marketing purposes or for any other reason.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to: provide the services and customer support you request; resolve disputes, collect fees, and troubleshoot problems; prevent potentially prohibited or illegal activities, and enforce our General Terms and Agreement ; customize, measure and improve our services, content and advertising; tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and compare information for accuracy, and verify it with third parties.
Information You Share on The Web-Site
Data that you enter through the ContactWeb Pro application will be stored in a secure database located within the United States. We have access to this data only to serve it back to you through secured encrypted channels and to provide server backups, located both at the location of the server and to another offsite facility to ensure safety of your data. Your data may be viewed, with your permission by our technical support team, in order to provide you with support.
If you access the ContactWeb Pro application from a shared computer or a computer in an internet cafÃ©, certain information about you, such as your User ID, activity or reminders from the web-site may also be visible to other individuals who use the computer after you. BE SURE TO LOG OFF the application before you leave such a facility.
Using Information from the web-site
The web-site enables you to share personal information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
You agree to use user information only for web-site transaction-related purposes that are not unsolicited commercial messages.
We may use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.
No Spam, Spyware or Spoofing
ContactWeb Software DOES NOT TOLERATE SPAM. Make sure to set your web-site notification preferences so we communicate to you as you prefer. You are not licensed to add other web-site users, even a user who has purchased an item from you, to your mailing list (email or physical mail) WITHOUT THEIR EXPRESS CONSENT. You must comply with your contacts' request to unsubscribe from email and may only change this setting if you know it was done in error. You may not use our communication tools to send spam or otherwise send content that would violate our General Terms and Agreement. We may automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your web-site password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify the web-site administrator and change your password.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to your web-site account and changing your information online. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. We do retain personal information from closed accounts to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our General Terms and Agreement, and take other actions otherwise permitted by law.
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.